customer survey official rules

pim customer survey - $50 amazon gift card prize drawing official rules.

  1. Eligibility
    This Customer prize drawing is open only to legal residents of Virginia, 18 years of age and older at the time of entry. Employees of ProActive Information Management, its parent and affiliated companies, and their immediate family members (spouses, parents, siblings, children and each of their respective spouses) living in the same household are not eligible to enter, win or otherwise participate. People who have won this prize drawing in the preceding twelve (12) months are eligible to submit a survey but are not eligible to win a drawing for a prize. This prize drawing is governed by applicable federal and state laws.
  2. How to Participate and Enter the Prize Drawing
    No purchase is necessary to enter or to win this drawing. All eligible entrants have an equal opportunity to win. Enter by submitting a completed survey included in the “Closed Ticket” survey email sent to each ProActive Information Management client at the completion of a service ticket. Only one entry per survey will be entered into the prize drawing. There will be one prize drawing each quarter. Entrants must complete the survey to be eligible to win.
  3. Prizes
    There will be one $50 Amazon Card prize winner chosen each quarter.
  4. Winner Selection
    On or about the last day of each quarter, one potential prize winner will be selected in a random drawing from among all eligible entries received during the quarter. The odds of winning depend upon the total number of eligible entries received. Each potential winner will be contacted by MCH Concepts’ Client Concierge approximately fourteen (14) days after the drawing date to verify potential winner’s email address. Prize notifications or prizes returned as undeliverable, failure to respond to attempts to contact the potential winner within seven (7) days will result in forfeiture of prize and an alternate winner being selected.PRIZE DRAWINGS. Prize drawings will be conducted quarterly following the end of each quarter, (July and October 2020, January and April 2021). All eligible entries must be received by 11:59 pm on the last day of the quarter to be entered in the drawing. Entries received after such time will be entered in the next prize drawing for the next quarter.
  5. Use of Survey Responses
    Survey responses regarding ProActive Information Management will be used to evaluate and improve customer service. Surveys received will become the property of ProActive Information Management and will not be returned to the sender. The records will not be sold or otherwise transferred to be used as customer referral lists but will be maintained to the extent they are kept in confidence.
  6. Prize Drawing Termination
    ProActive Information Management reserves the right to cancel the prize drawing at any time, and may, in its sole discretion, cancel quarterly drawings if the prize drawing is subject to manipulation, tampering, misconduct, fraud, technical failures or any error destroys the integrity of the prize drawing as determined by ProActive Information Management.
  7. Acceptance of Rules
    Your entry for a prize drawing constitutes your acceptance and agreement to be bound by these rules, terms and conditions. If you win a prize drawing, your entry constitutes your consent for ProActive Information Management to use your name, photograph, likeness, biography, voice and/or video for advertising and promotional purposes, including online announcements and posting of your name if you win the prize drawing, without additional compensation, except where prohibited by law. Taxes are the sole responsibility of the prize drawing winners.
  8. Rules and Rules Modification
    These Official Rules may be modified at any time by ProActive Information Management. Official Rules and any modified rules will be posted on
  9. Where Prohibited
    This prize drawing is void wherever prohibited by law and outside the State of Virginia. There will be no prize substitutions or cash redemptions. Should the prize become unavailable, ProActive Information Management may substitute a prize of equal or greater value and will change these rules to identify a different prize if the unavailability becomes permanent. ProActive Information Management is not responsible for any warranties related to misuse or malfunction of the prize, nor will ProActive Information Management be available to provide assistance with usage questions related to the prize.
  10. General Release
    By entering this prize drawing a person waives all rights to bring (and covenants not to bring) any claim against proactive information management or any other associated with the prize drawing. A person entering this drawing further releases and holds harmless Proactive Information Management, it's parent, subsidiaries and affiliated entities, their directors, officers, employees, agents and representatives from any and all claims for injuries or damages or monetary consideration of any kind, including costs and attorney fees arising out of, or claimed to arise out of, participation in the survey or prize drawing, or both.