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How Outsourcing IT can Save You Money

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Cindy Farmer

IT support can be a hassle for a healthcare practice. As an IT provider to many healthcare practices, we have heard lots of reasons as to why many medical organizations do not believe they need the help of an IT managed service provider (MSP). Perhaps you have an in-house team. Perhaps you don’t think you have time to make the change. Perhaps it isn’t in the budget this year. We have heard these excuses, and many more, in the over 15 years ProActive Information Management has been in business. A common one we hear is that outside support isn’t needed because the doctor or dentist manages the IT resources and regulatory compliance concerns on their own.

Given that we know healthcare providers spend a large amount of their time doing clerical and desk work, does IT management need to be added to a doctor’s already full plate? Wouldn’t he or she make more money doing doctor things?

Hiring an MSP to partner with your healthcare practice’s staff, or as a fully outsourced team, offers resources that are up to date with the latest security knowledge and trends. Hiring a reliable IT company will not only protect your data, but as part of a larger business continuity plan, hiring an outside IT MSP will save you time and money, decreasing the burden on your staff and improving employee productivity.

To most businesses, just a few hours of downtime can mean lost revenue. But when a business is down for a week or more, it can be catastrophic to the viability of a company. And for the owner of small business who is responsible for all aspects of that organization, security is getting more difficult to manage.

Tech concerns regarding hacking and internet security are on the rise. There is an ever-increasing level of threat and menace, with new challenges occurring daily. These challenges not only create an additional burden, but they also tie up precious resources that could be better placed elsewhere within a medical practice. Hiring an outside IT MSP allows healthcare practices to focus on healthcare.



1. Reliable Plans

When you choose managed IT services, you can scale your services to meet your organization’s needs. Some of these plans include taking care of your organization’s software, hardware, printers, databases, servers, networks, and phone systems. You can also select packages that includes mobility, cloud computing, and business technology application. You have access to a complete team of help desk staff and IT engineers.

2. Helps You to Meet Compliance

The healthcare industry has compliance needs that are specific to HIPAA. Your electronic patient information has to be saved and shared in a format that is HIPAA compliant. Furthermore, some industries require you to be IT compliant before you can even set up shop. Setting up a complete IT department in your business requires capitol you may not have.

3. Ensure Your Data Privacy

Every business values its data and strives to keep its customer information confidential. When malware or viruses attack your systems, you risk losing valuable time and money, as well as customers. Outsourcing your IT services to a managed service provider allows you to keep your systems monitored 24/7 and reduces human errors. Service audits performed by IT providers can also help point out where your business may have security risks.

4. Minimize Repairs and Maintenance Cost

It can cost a lot of money to keep your systems running smoothly. The cost of labor you need for installing hardware and software is even higher. When you choose a managed service provider, you can minimize the cost of maintaining your IT systems. They can also help you budget by keeping you abreast of when technology is about to become obsolete so that you are not hit with surprises.

An MSP can monitor and support your healthcare practice and entire business network. It can also supplement your current IT staff that may be overburdened. They are knowledgeable to the current threat landscape and the latest IT solutions required to thwart bad outcomes. They work efficiently with your staff to ensure all areas of your IT infrastructure stay running day and night. An MSP provides a long-term benefit rather than viewed as a short-term cost.

ProActive Information Management can reduce your IT stress and help you focus on what matters most to you—providing excellent healthcare.

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