pim's videos 

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what's the difference between an MSSP and an MSP?

Cybersecurity and IT management are essential for your business. They keep your data safe and your business running smoothly. But how do you choose between an managed security service provider (MSSP) and a managed service provider (MSP)? Need help determining which option is best for your business? Reach out to ProActive Information Management today. www.proactive-info.com. We think about your IT daily, so you don’t have to.

best practices to prevent a ransomware attack

TOP FIVE TIPS TO STAY CYBER SECURE:

💻 Keep your software and applications UPDATED!

🔑 Use STRONG PASSWORDS and a PASSWORD MANAGER!

🔒Enable MULTI-FACTOR AUTHENTICATION!

🎣 Recognize and report PHISHING EMAILS!

🌐Be wary of BOGUS WEBSITES!

what happens in a ransomware attack?

ProActive Information Management, a manages service provider in Central VA, takes a look at what happens when hackers infiltrate your system, hijack it, and then hold your precious data hostage for money. From IT support to network architecture to cybersecurity, ProActive Information Management has been helping businesses in Richmond run smoothly and keep their data safe since 2006.

collaborating in teams

In this beginner-friendly video, ProActive Information Management's vCIO, Cari Grafton, helps you dive into the ins and outs of Microsoft Teams. Whether you're working remotely, collaborating with colleagues, managing projects, or just wanna DM your work bestie, Microsoft Teams has you covered. Microsoft Teams is your workspace for real-time collaboration, meetings, calls, file-sharing, and more!

navigating one drive

Learn how to maximize the power of Microsoft's One Drive and your Microsoft 365 subscription with vCIO Cari Grafton of ProActive Information Management. In this video, she explores how to make the most of Microsoft One Drive, a powerful cloud storage service that allows you to back up, access, and share your files from anywhere.

navigating sharepoint

Learn the basic mechanics of navigating Microsoft SharePoint with ProActive Information Management's vCIO Cari Grafton. You will learn how to fully maximize your Office 365 account and utilize the SharePoint's intranet sites, pages, document libraries, lists and calendars. You will discover how to share documents securely and effectively.

reasons to outsource your IT

Is your small business struggling to find reliable internal IT support? Are you stressed out by how much unexpected IT costs are eating into your business's bottom line? These problems are only the tip of the iceberg when it comes to finding and maintaining the technology that keeps a small business running and doesn't even begin to touch cybersecurity needs in an ever evolving threat landscape. And if you also have to worry about government compliance issues? Fuhgeddaboudit. Outsourcing your IT and Cybersecurity needs to ProActive Information Management can reduce your costs, provide you with predictable budgeting, reliable service, around the clock security and reduced cyber risks all for less than the cost of a full-time IT employee.

2023 state of ransomware

Learn more about the state of ransomware today! This video looks at the key findings of the 2023 SOPHOS State of Ransomware survey.

predictable IT security

ProActive Information Management has a one-seat pricing model that allows your business to not only keep its network safe and running, but helps you budget. Our vCIO will help you build a well-developed technology strategy that can keep unforeseen costs at bay.

not your typical msp

ProActive Information Management is a cybersecurity focused and results driven managed services provider based in Richmond, VA with round the clock solutions to make your business run efficiently, expertly, and reliably. We provide predictive technology solutions to keep your business running smoothly.

cybersecurity trends for 2022

Powered by SOPHOS and provided by ProActive Information Management (pim). This video goes over the trends highlighted in the SOPHOS 2022 Threat Report.

7 internet safety tips

pim wants to make sure that you and your employees are safe on the internet. This video goes over some simple things your employees can do to keep them safe on the world wide web.

password tips for online security

Having an effective password and changing it often is your network's first line of defense.  Watch this video for some tips on creating and saving your online passwords.

how to avoid phishing scams

Phishing scams are rampant in today's digital world. Hackers often use things we interact with everyday to invade our networks and access sensitive data. pim can help you stop them, but do you and your team know how to spot them?  

how to put in a ticket with pim

Getting help from the pim help desk support team has never been easier and is just a few clicks away. In this video, learn how to submit a help desk ticket into your convenient client portal, access in progress tickets, and view closed tickets.

the many ways to keep up with pim

5 things you can do to make IT more secure

Security Expert Dennis Kao shares tips on how small businesses can make their networks and data more secure.