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What is Managed Detection and Response?

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pim staff

The risk of cyberattacks is on the rise. According to Check Point Research, there was a 38% increase in global attacks in 2022 compared to 2021. Hackers are sneakier than ever, focusing on exploiting collaboration tools used by remote workers as well as an increase in attacks on healthcare organizations. The rapid digitalization we all took advantage of during the pandemic has not come without costs. Healthcare organizations in the US alone saw an uptick of attacks, averaging over 1400 cyberattacks per week in 2022, up 86% from the previous year.  Therefore, the need for ALWAYS ON SECURITY OPERATIONS has become imperative and it has grown increasingly difficult for most organizations to successfully manage detection and response on their own.

Enter Managed Detection and Response (MDR). 

Sophos MDR us a fully managed 24/7 service delivered by experts who detect and respond to cyberattacks targeting your computers, servers, networks, cloud workloads email accounts, and more. Along with the team at pim, our experts stops advanced human-led attacks. We take action to neutralize threats before they can disrupt your business operations or compromise your sensitive data. Our MDR is customizable and can be delivered via our proprietary technology or using your existing cybersecurity technology investments. 

Cybersecurity Delivered as a Service

Enabled by extended detection and response (XDR) capabilities that provide complete security coverage wherever your data resides, our managed detection and response services can:

Detect more cyberthreats than security tools can identify on their own. 

Our tools block 99.98% of threats, which enables our analysts to focus on hunting the most sophisticated attackers that can only be detected and stopped by a highly trained human eye.

Take action on your behalf to stop threats from disrupting your business.

Our analysts detect, investigate, and respond to threats in minutes--whether you need full-scale incident response or help making accurate decisions. 

Identify the root cause of threats to prevent future incidents.

We proactively (obviously...just like our name, duh) take actions and provide recommendations that reduce risk to your organization, Fewer incidents means less disruption for your IT and security teams your employees, and your customers or patients. 

Get a FREE cybersecurity demo! MDR That Meets You Where You Are

Let the pim and SOPHOS team execute a full-scale incident response, work with you to manage cyberthreats, or notify your internal security operations team any time threats are detected. Our team quickly learns the who, what, when, an how of an attack. We can respond to threats in minutes. 

Key Capabilities

24/7 Threat Monitoring and Response

We detect and respond to threats before the an compromise your data or cause downtime. Backed by six global security operations centers (SOCs), Sophos MDR provides around-the-clock coverage.

Full-Scale Incident Response

When we identify an active threat, our MDR operations team executes an extensive set of response actions on your behalf to remotely disrupt, contain and fully-eliminate the adversary.

Weekly and Monthly Reporting

Sophos Central is your single dashboard for real-time alerts, reporting, and management. Weekly and monthly reports provide insights into security investigations, cyberthreats, and your security posture. 

Adaptive Cybersecurity Ecosystem

We automatically prevent malicious activity and search for weak signals for threats that require human intervention to detect, investigate, and eliminate.

Expert-Led Threat Hunting download it security eBook

Proactive threat hunts performed by our highly-trained analysts uncover and rapidly eliminate more threats than security products can detect on their own. Our MDR operations team can also use third-party vendor telemetry to conduct threat huts and identify attacker behaviors that evaded detection from deployed toolsets.

Direct Call-in Support 

Our clients have direct call-in access to our Security Operations Center (SOC) to review potential threats and active incidents. Our Sophos MDR operations team is available 24/7/365 and backed by support teams across 26 locations worldwide.

Dedicated Incident Response Lead

We provide you with a Dedicated Incident Response Lead who collaborates with your internal team and external partner(s) as soon as we identify an incident and work with you until the incident is resolved.

Root Cause Analysis

Along with providing proactive recommendations to improve your security posture, we perform root cause analysis to identify the underlying issues that led to incident. We give you prescriptive guidance to address the security weaknesses so they will not be exploited in the future.

Account Health Check

We continuously review settings and configurations for endpoints managed by Sophos XDR and make sure they are running at peak levels. 



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